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Checklist for Internet
via Satellite with Europe Online.
This checklist is of use when youare using EON
as an Internet by Satellite provider.
Many thanks for this list done by the EON
support team.
Note: If you have another
network card installed disable it for the troubleshooting as it
might interfere.
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Checklist
Generic
transponder settings can be found here.
ü
Frequency
and polarization according to the transponder used.
ü
Symbol
rate: always 22.000 KHz.
ü
Filters
(dependent on the card - check on Internet).
ü
Check with
ipconfig/winipcfg if card appears there and if MAC address in card configuration
is same as here. (If
no card found, driver or hardware problem).
ü Check
if customer is properly registered (username). Use www.europeonline.net
to login.
ü Protocol
ü IP
address 224.224.4.17.
ü Port
9000
ü Interface
IP = IP address of DVB card.
ü
Registry
key / Download Key
ü Proxy
settings according to transponder used
ü Proxy
activated in modem and LAN connection
ü Ping
proxy
ü Enable
pct 1.0 / SSL 2.0 & 3.0 / TLS 1.0
ü Enable
cookies
ü Clear
Cookies and Temporary Internet Files
ü DNS
settings: automatic IP address, untick DNS
ü For
Cyberstream cards: SNMP installed
ü Try
another transponder.
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